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I quickly turned them down because there are plenty of free services out there that will do this, but if they were to give me a free account I likely would have recommended them to any writer out there, which would have made the company more money through backlinks posted by me and my recommendation. But they passed on that idea and only wanted my money 
Many businesses fail because they treat their customers like cash cows and not real people, which is not how strangers wanted to be treated.
A great way to do testing in your niche is to actually give away products for free in return for some actual feedback. You'll give your products to people who will tell you what they liked, what they hated, and what they think should be tweaked about your product. Web designers and service providers do this all the time, myself included, we will have a monthly subscription service and give away 10 or 20 accounts to test how everything works. After we get some feedback we will edit and ask for more info in return for them getting free accounts. We won't ask these people to pay us after the beta testing is done, because they've helped us out enough that they've earned their accounts, so you shouldn't be asking people to send back the crafts you've sent them in order to get honest feedback :D
I actually got contacted by an article creation service here on SEOclerks, well they were more of a Title generator for my articles, and they wanted me to test their services. I was going to get 1 month of service, then I would have to pay $49 a month to just generate titles lol :D I quickly turned them down because there are plenty of free services out there that will do this, but if they were to give me a free account I likely would have recommended them to any writer out there, which would have made the company more money through backlinks posted by me and my recommendation. But they passed on that idea and only wanted my money :D
So, give away your products or services for free if you can afford to and you will get a lot of feedback as well as loyal clients :) Many businesses fail because they treat their customers like cash cows and not real people, which is not how strangers wanted to be treated.
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Not enough testing is, or was, being done
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fishbate
When i had a quality problem, i tried using other people to test my products and i got great results. I used the comments and concerns of the test persons and try to improve some features to make my product more worth it when it comes to quality. I have my share of experience with "Not enough testing is, or was, being done" on my product. I have a small crafts store and i have been making my own products for quite sometime. One thing i learned in product quality is testing a product by having it use by a different person. Before, all of my new products are only tested through my methods which had problems because my testing is not sufficient enough... well i thought it was sufficient. When i had a quality problem, i tried using other people to test my products and i got great results. I used the comments and concerns of the test persons and try to improve some features to make my product more worth it when it comes to quality.
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