August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
As far as for my personal experience How I got level 3 and good ratings and recommendations are below , Hope these few thing will give you some good idea how to get good ratings
Always over deliver:
First My strategy ...