Community Discussion

Have you set up response assistance on Facebook fan pages?

June 24, 2016
ajlancer Author Level X3

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Hi we know nowadays social media take big part of our business and we mostly use Facebook for our business and fan page should big one. And recently Facebook insist on response time and response rate on Fan page. So, if you are unable or lazy to response quick who message to you, your response rate and response time will be affected on presence of social network.

And may be by sense of this issue Facebook get you chance to make a response assistance.

It is absolutely working fine and you can set customize message and if you still absent to replay who message you, that auto message will get him response.

So, your response time and rate will keep low.

Have you set up response assistance on Facebook fan pages?

Thanks by Ajlancer
7

Comments 7

June 24, 2016
anwebservices
Oh thanks for reminding me Have you set up response assistance on Facebook fan pages? I have seen this feature before but i totally forgot about it and i can tell that it's smart idea to use it, to reduce responding time, it brings some value to fan page even if you visiting it often and reading your messages. Nice share Ajlancer

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TommyCarey
Whaaaaaaattt!?!?!?! I didn't even know this was a feature Have you set up response assistance on Facebook fan pages?

I'm going to be playing with this for a long time now. This will help avoid all those emails from disgruntled buyers who think you're ignoring them lol Have you set up response assistance on Facebook fan pages?

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June 25, 2016
Lynne
Yes I've set this up on all my pages and I find it so much easier now.

I have a special automated response message for each page and it gives everyone a link to a page on my website. I find it very handy.

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July 2, 2016
EliteWriter
It is a good idea to set up the automated response and thanks to you I now learnt that it is also possible on Facebook. That is a great idea since response time is very important on Facebook. They even give that green badge to those who reply within a few minutes, and they basically state on the main page how long it takes for messages to be answered. I believe that people tend to check this out, and most likely if they see that messages take a while to be answered they will give up trying to contact you.

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March 6, 2018
Kakashi2020
Facebook pages nowadays after they made it a milking cow is not advisable anymore, with all the charges more and more people are migrating into Facebook groups which gives you more freedom and interaction with your members and or visitors / traffic.

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March 18, 2019
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