Why My Balance Went To 0 Suddenly?

Vaaio Level 1

July 7, 2015, 7:56 pm

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Hi Guys!

I have recently noticed that my Balance that was on 2USD Yesterday now it's on $2.00 and I didn't buy anything and also don't/can't understand why that happenned to me today. Why it could happen that?

Can a Admin please refund my Shopping Balance?

Thank you very much for your kindly attention!

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dragonhunter95

I have not experience such before. So difficult to answer your question.

Go to support team and send a ticket , they will reply soon

However, please check any of following ,
1. Any new buyings
2. Any reversal of orders

11 years ago

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Beverly

Hi Noelinar

Support staff have reviewed your question and determined the following:

You had $6 in your account until order #1260129 which was for $6. You paid $6 via PayPal and $6 via balance.

I hope that answers your question.

Thanks.

11 years ago

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Vaaio

Thank you very much for your answer and fast response!

I'm now registering at the HelpDesk Ionicware Site and sending a Request/Support Ticket and hope to receive a solution from the Admins soon as possible. Why My Balance Went To 0 Suddenly?

11 years ago

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